Privacy Policy
Last updated: January 2026
SYV Games LLP ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our websites, games, and services.
1. Information We Collect
We may collect the following types of information:
- Information you provide: Contact information (email address) when you reach out to us, feedback, and support requests.
- Automatically collected information: Device information, browser type, IP address, and general usage statistics through analytics tools.
- Third-party platform data: When you purchase or play our games through platforms like Steam, those platforms may share limited information with us in accordance with their privacy policies.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our games and services
- Respond to your inquiries and support requests
- Send important updates about our games (with your consent)
- Analyze usage patterns to improve user experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information only in the following circumstances:
- With service providers who assist in operating our services (analytics, hosting)
- When required by law or to protect our rights
- In connection with a business transfer (merger, acquisition)
4. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Third-Party Services
Our games may be distributed through third-party platforms (such as Steam) that have their own privacy policies. We encourage you to review the privacy policies of these platforms. We are not responsible for the privacy practices of third-party services.
6. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Objection to certain processing
To exercise these rights, please contact us at contact@syvgames.com.
8. Cookies and Analytics
Our website may use cookies and similar technologies to improve your experience and analyze site traffic. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
SYV Games LLP
Email: contact@syvgames.com